SJP CONSULTANCY

GLOBAL TERMS AND CONDITIONS OF ENGAGEMENT

Document Ref: SJP-TC-2026-V1

Effective Date: 1 May 2026

(Supersedes all previous terms, policies, and operational practices)

 

Legal Entity / Contracting Parties: SJP Consultancy, including Simon Jason Price (Managing Partner), and any subsidiary, affiliate, officer, director, partner, employee, contractor, accredited agent, consultant, legal representative, or third-party service provider acting for or on behalf of SJP Consultancy (“SJP”).

 

Registered Business Address: 156 Chancery Lane, London, WC2A 1LS, United Kingdom

Official Contact: contact@sjpconsultancy.com

 

CRITICAL NOTICE TO CLIENTS & ENGAGING PARTIES:

By engaging SJP Consultancy, remitting funds, requesting advisory services, executing a Statement of Work, or instructing SJP through any communication channel, you irrevocably agree to be bound by these Terms & Conditions in full.

Please pay specific attention to Section 4 (Advance & Non-Refundable Fees), Section 5 (Chargeback Prohibition & Recovery Liability), Section 7 (Absolute Discretion on Document Disclosure), Section 9 (Liability Cap & Exclusions), and Section 13 (Exclusive Jurisdiction of England & Wales).

 

  1. INTRODUCTION, BINDING AGREEMENT & ACCEPTANCE

1.1 Acceptance & Applicability: These Global Terms and Conditions of Engagement (“Terms”) govern all professional relationships, advisory engagements, and service provisions entered into between SJP Consultancy (“SJP”, “we”, “us”, or “our”) and any individual, corporate entity, partnership, government body, or representative seeking or receiving services (“Client”, “you”, or “your”).

1.2 Irrevocable Bound Terms: Engagement with SJP in any capacity—whether directly, indirectly, or through a third-party representative—constitutes an immediate, absolute, and irrevocable acceptance of these Terms. Acceptance is triggered automatically upon the earliest occurrence of any of the following: (a) payment of any invoice or retainer, in whole or part; (b) execution of a Statement of Work, engagement letter, or service agreement; (c) issuance of written or verbal instructions to SJP; or (d) receipt and utilization of any advice, documentation, or facilitation provided by SJP.

1.3 Universal Scope Across Channels & Jurisdictions: These Terms apply globally without restriction to geographical location, operational jurisdiction, or legal residency of the Client. They govern all communications, instruction exchanges, and service delivery across every medium, including but not limited to formal written contracts, email, telephone, video conferencing, encrypted messaging applications (e.g., WhatsApp, Telegram, Signal), postal delivery, and in-person consultations.

1.4 Rejection of Terms: If you do not agree to be unconditionally bound by each and every provision set forth in these Terms, you must immediately cease all communications with SJP and refrain from engaging or instructing SJP in any capacity whatsoever.

  1. COMPREHENSIVE SCOPE OF SERVICES & THIRD-PARTY ENGAGEMENTS

2.1 Practice Areas & Facilitation Scope: SJP provides strategic, high-level professional consultancy, administrative facilitation, advisory management, and operational document support services, including but not limited to:

      • Strategic corporate advisory, cross-border business management, and administrative strategy consulting;
      • Notarial, apostille, consular authentication, and official document certification preparation services;
      • Wills, private estate planning preparation, legacy structuring, and power of attorney advisory management;
      • Immigration, global mobility, residence permit processing, visa assistance, and spousal relocation facilitation;
      • Regulatory compliance, blacklisting review and removal, immigration overstay resolution, and administrative status clearance;
      • Emergency travel documentation, lost passport recovery assistance, and expedited identity dossier facilitation;
      • Cross-border company registration, offshore corporate structuring, trade license management, and corporate secretarial support; and
      • General legal coordination, multi-jurisdictional case management, and legal process facilitation.

2.2 Independent Professional Network & Intermediaries: In delivering services, SJP maintains the absolute right, at its sole discretion, to engage, instruct, retain, or collaborate with independent third-party professionals, including qualified solicitors, external barristers, notary publics, accredited embassy intermediaries, diplomatic liaisons, process servers, corporate agents, and official government representatives (collectively, “External Advisors”).

2.3 Third-Party Contractual Relationship: All External Advisors act as independent entities or contractors. SJP does not control the official mandates, sovereign decisions, or legal timetables of External Advisors or government authorities. SJP assumes no liability whatsoever for the acts, omissions, errors, or delays of any External Advisor or government agency.

  1. NATURE OF SERVICES, PROFESSIONAL LIMITATIONS & DISCLAIMERS

3.1 Regulatory & Non-Law Firm Status: SJP Consultancy is a professional management and strategic advisory firm. SJP IS NOT A LAW FIRM, IS NOT DIRECTLY REGULATED BY THE SOLICITORS REGULATION AUTHORITY (SRA), AND DOES NOT PROVIDE FORMAL LITIGATION, REGULATED DIRECT COURT REPRESENTATION, OR FORMAL LEGAL ADVOCACY IN JUDICIAL PROCEEDINGS. Where formal legal representation in court is required, SJP facilitates the instruction of appropriate, independently licensed legal counsel.

3.2 Facilitative Nature & Skill Standard: All advice, documentation assistance, and strategy formulation provided by SJP are administrative, facilitative, and consultative in nature. Services are rendered exercising commercial reasonable skill, professional diligence, and experience based on facts disclosed by the Client.

3.3 Absolute Outcome Disclaimer & Absence of Warranties: SJP expressly disclaims all warranties, representations, or guarantees, whether express or implied by law or statute. SJP DOES NOT GUARANTEE THAT ANY APPLICATION, VISA, PERMIT, APPEAL, ENTRY BAN/BLACKLIST REMOVAL, LEGAL FACILITATION, OR CORPORATE STRUCTURING WILL BE APPROVED, GRANTED, ACCORDED, OR ISSUED. All sovereign decisions rest exclusively with third-party governmental bodies, immigration authorities, judicial tribunals, embassies, and regulatory registrars.

3.4 Provision ‘As-Is’ & Risk Assumption: All services, advisory opinions, and deliverables are provided on an “as-is” basis. The Client acknowledges and agrees that all engagements are undertaken entirely at the Client’s sole commercial, legal, and operational risk.

  1. FINANCIAL TERMS, FEES, ADVANCE PAYMENTS & DISBURSEMENTS

4.1 Mandatory Retainer & Advance Payment: SJP operates strictly on a full advance payment policy. SJP is under no obligation to commence work, allocate personnel, initiate research, instruct external advisors, or submit documentation until all requested fees and retainers have been received in full as cleared, unencumbered funds in SJP’s designated bank account.

4.2 Nature of Professional Fees: All fees quoted or invoiced represent compensation for SJP’s professional time, administrative allocation, operational availability, strategic expertise, and business infrastructure commitment. Fees are deemed fully earned immediately upon receipt and are non-contingent upon any outcome, official approval, or procedural result.

4.3 Strict Non-Refundability: ALL FEES, RETAINERS, DEPOSITS, AND PAYMENTS REMITTED TO SJP ARE STRICTLY AND UNCONDITIONALLY NON-REFUNDABLE UNDER ANY CIRCUMSTANCES. This non-refundability applies regardless of engagement termination, Client withdrawal, government rejection, official delays, or changes in statutory law or personal circumstances.

4.4 Quotations & Dynamic Fee Variations: Fee estimates provided prior to formal engagement represent initial evaluations based on preliminary facts. SJP reserves the right to adjust, increase, or re-quote professional fees if the underlying matter exhibits unanticipated legal or administrative complexity, requires emergency or out-of-hours handling, or involves expanded jurisdictional scope.

4.5 Responsibility for Third-Party Costs & Disbursements: Client shall be strictly and solely responsible for paying all official disbursements, administrative duties, government fees, embassy charges, court filing costs, external legal counsel invoices, translation fees, notarisation/apostille charges, courier expenses, and statutory levies. SJP may request advance disbursement retainers prior to incurring third-party expenditures.

  1. PAYMENT METHODS, DISPUTE RESOLUTION & CHARGEBACK PROHIBITION

5.1 Permitted Payment Channels: Payments must be rendered via bank wire transfer, corporate credit/debit card, authorized digital payment gateway, or cash (where explicitly compliant with anti-money laundering legislation). All transaction fees, banking charges, and intermediary payment processing fees shall be borne exclusively by the Client.

5.2 Client Authorization & AML Warranties: The Client warrants and confirms that it is the legal owner or authorized signatory of the payment instrument utilized and that all funds remitted are legally obtained, fully compliant with applicable global financial regulations, and untainted by unlawful origins.

5.3 Absolute Prohibition on Chargebacks & Payment Reversals: The Client explicitly agrees and covenants NOT to initiate, execute, or threaten any chargeback, credit card dispute, payment reversal, or recall request through its card issuer, merchant bank, or financial institution. Initiating any chargeback or reversal constitutes a direct material breach of contract, intentional financial tort, and breach of good faith.

5.4 Recovery Liability & Financial Indemnity: In the event of an unauthorized or attempted chargeback, payment reversal, or dishonored payment, the Client agrees to fully compensate and indemnify SJP for: (a) the original contract value; (b) all chargeback processing and bank penalty fees; (c) interest on the unpaid balance accruing at 8% per annum above the Bank of England base rate; (d) all legal fees, debt collection charges, and court costs incurred on a full indemnity basis; and (e) any foreign exchange losses resulting from processing delays. SJP reserves the right to report unauthorized chargebacks to financial fraud registries and law enforcement authorities.

  1. COMPREHENSIVE WARRANTY DISCLAIMER & NO MONEY-BACK GUARANTEE

6.1 Complete Absence of Warranties: To the maximum extent permitted by applicable law, SJP excludes all representations, terms, conditions, and warranties, whether statutory, express, or implied, including warranties of merchantability, fitness for a particular purpose, or expected statutory outcome.

6.2 Absolute Exclusion of Guarantee: UNDER NO CIRCUMSTANCES SHALL SJP OPERATE, OFFER, OR ENTERTAIN ANY MONEY-BACK GUARANTEE, REFUND MECHANISM, OR CONDITIONAL FEE RETURN SCHEME. Engagements are accepted solely on a professional services time and expertise model.

  1. CONFIDENTIALITY, SENSITIVE OPERATIONS & DOCUMENT PRIVILEGE

7.1 Sensitive Operational Environments: The Client acknowledges that SJP operates within highly complex, sensitive, and multi-jurisdictional regulatory environments involving proprietary methodology, diplomatic contacts, and commercial network relationships.

7.2 Absolute Right to Withhold, Redact & Restrict Documents: The Client explicitly acknowledges, agrees, and consents that SJP maintains absolute, unfettered discretion to withhold, redact, refrain from disclosing, or refuse transmission of any document, correspondence, receipt, or administrative file, including but not limited to:

      • Official receipts, government vouchers, payment slips, and internal agency filings;
      • Intermediary communications, diplomatic notes, internal emails, and operational correspondence;
      • Documents bearing official government seals, security stamps, or sensitive identifiers; and
      • Files containing confidential information regarding SJP’s operational sources, professional network, diplomatic intermediaries, consular contacts, or decision-making channels.

7.3 Absence of Disclosure Entitlement: The Client agrees that it possesses NO AUTOMATIC RIGHT, COMMON LAW ENTITLEMENT, OR CONTRACTUAL CLAIM TO INSPECT OR DEMAND SJP’S INTERNAL WORKING PAPERS, THIRD-PARTY CORRESPONDENCE, OR AGENCY RECEIPTS. Discretion regarding document release rests solely with SJP.

  1. CLIENT DUTIES, FRAUD, MISREPRESENTATION & TERMINATION FOR CAUSE

8.1 Duty of Absolute Candor & Accuracy: The Client warrants that all information, personal identification, background details, supporting documentation, and operational data provided to SJP are fully accurate, authentic, current, complete, and in no way misleading or fraudulent.

8.2 Verification & Investigative Authorization: SJP retains the continuous right to independently verify all Client-provided details with official government agencies, financial institutions, background reporting bureaus, law enforcement, and professional registries.

8.3 Zero-Tolerance Policy for Fraud: SJP maintains a strict zero-tolerance policy towards dishonesty, fraudulent misrepresentation, forged documentation, abusive behavior, or illegal conduct. If SJP suspects or discovers any false information, forged records, or material non-disclosure, SJP reserves the right to immediately terminate all services without notice.

8.4 Consequences of Termination for Cause: Upon termination for cause under Section 8.3: (a) all remitted fees are forfeited automatically as liquidated damages; (b) all active processes will be halted immediately; (c) SJP shall incur no liability for resulting Client losses or legal complications; and (d) SJP reserves the right to report unlawful acts to appropriate regulatory, border, and statutory enforcement agencies.

  1. LIMITATION OF LIABILITY & EXCLUDED DAMAGES

9.1 Maximum Aggregate Liability Cap: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF SJP CONSULTANCY, SIMON JASON PRICE, AND ALL ASSOCIATED EMPLOYEES, PARTNERS, DIRECTORS, AGENTS, CONTRACTORS, AND CONSULTANTS FOR ANY AND ALL CLAIMS, LOSSES, DAMAGES, DEMANDS, LIABILITIES, OR CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR SERVICES RENDERED—WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE—SHALL BE STRICTLY LIMITED TO AND SHALL NOT EXCEED GBP £100 (ONE HUNDRED POUNDS STERLING).

9.2 Total Exclusion of Consequential & Indirect Losses: IN NO EVENT SHALL SJP, ITS PRINCIPALS, OR REPRESENTATIVES BE LIABLE TO THE CLIENT OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL DAMAGE, OPPORTUNITY COSTS, DEPORTATION COSTS, TRAVEL DISRUPTIONS, OR GOVERNMENT FINES, EVEN IF ADVISED OF THE POSSIBILTY OF SUCH LOSSES.

9.3 Direct Personal Exemption: The Client expressly agrees not to bring any personal claim, legal demand, or court action against Simon Jason Price personally or against any individual employee, consultant, director, or agent of SJP Consultancy.

  1. CONSUMER RIGHTS COMPLIANCE & LEGAL ENFORCEABILITY (ENGLAND & WALES)

10.1 Statutory Consumer Rights Acknowledgment: Nothing in these Terms is intended to unlawfully restrict, exclude, or limit statutory rights conferred under the Consumer Rights Act 2015 or the Unfair Contract Terms Act 1977 (UCTA) where such rights apply by operation of mandatory law.

10.2 Bespoke Service & Immediate Allocation: The Client acknowledges that SJP’s professional services are highly specialized, bespoke, and tailored to immediate operational requirements. Work begins, and resources are irrevocably allocated immediately upon instruction, constituting an express request to commence performance prior to any potential statutory cancellation window.

10.3 Commercial Fairness & Risk Allocation: The Client explicitly confirms that: (a) the fee structures, non-refundable terms, and document non-disclosure policies reflect a fair, reasonable, and commercially balanced allocation of legal and operational risk; and (b) the GBP £100 liability limitation is entirely fair, reasonable, and reflected in SJP’s baseline service pricing model.

  1. COMPREHENSIVE INDEMNIFICATION BY CLIENT

11.1 Full Indemnity Scope: The Client agrees to fully defend, indemnify, and hold completely harmless SJP Consultancy, Simon Jason Price, and all officers, directors, partners, employees, agents, legal representatives, and third-party contractors from and against any and all liabilities, losses, damages, claims, court judgments, government fines, legal costs (calculated on a full indemnity basis), and processing expenses resulting from:

      • Any breach, non-performance, or violation of these Terms by the Client;
      • Any inaccurate, incomplete, false, or fraudulent information provided by the Client;
      • Any third-party claim or lawsuit arising out of SJP’s performance of services under Client instructions; and
      • Any attempted credit card chargeback, payment dispute, or payment recall initiated by or on behalf of the Client.
  1. DISCRETIONARY TERMINATION & SUSPENSION OF SERVICES

12.1 Unilateral Termination Right: SJP maintains the absolute right to terminate, suspend, or refuse engagement or ongoing service delivery to any Client at any time, with or without prior written notice, and without obligation to provide justification or administrative explanation.

12.2 Status Upon Discretionary Termination: Where SJP terminates an engagement in the exercise of its absolute discretion (and absent Client fraud or breach), SJP shall have no further operational obligations to the Client, and all fee retainers remitted prior to termination shall remain non-refundable.

  1. GOVERNING LAW, JURISDICTION & VENUE

13.1 Exclusive Choice of Law: These Terms, all underlying service contracts, and any non-contractual obligations, claims, or disputes arising out of or in connection with SJP’s engagement shall be governed strictly and exclusively by, and construed in accordance with, the laws of England & Wales.

13.2 Exclusive Jurisdiction of Courts of England & Wales: The Client irrevocably agrees that the courts of England & Wales shall have exclusive jurisdiction to hear, settle, and determine any legal proceedings, actions, or disputes arising out of or in connection with these Terms or SJP’s services. The Client unconditionally submits to the exclusive jurisdiction of English courts and waives any objection based on forum non conveniens or venue.

  1. FORMAL COMPLAINTS PROCEDURE

14.1 Protocol for Formal Feedback: If the Client wishes to register a formal inquiry or complaint regarding SJP’s services, the complaint must be submitted in writing via email directly to Managing Partner Simon J. Price at simon@sjpconsultancy.com detailing the specific factual basis of the concern.

14.2 Investigation Timeline: SJP will formally acknowledge receipt of written complaints within 5 business days and deliver a written determination following internal investigation within 20 business days. SJP’s determination shall be final and conclusive unless challenged before a competent court in England & Wales in accordance with Section 13.

  1. SEVERABILITY & CONTRACTUAL SAVINGS CLAUSE

15.1 Enforcement of Valid Provisions: If any provision, clause, or restriction in these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be severed or modified to the minimum extent necessary to ensure enforceability.

15.2 Integrity of Remaining Terms: The invalidity, illegality, or unenforceability of any specific provision shall not affect or impair the validity, legality, or full enforceability of any other provision, clause, or section of these Terms, all of which shall remain in full force and effect.

  1. UNILATERAL AMENDMENTS & REVISIONS

16.1 Right to Amend Terms: SJP reserves the right to update, modify, revise, or replace these Terms at any time without individual prior notice to Clients. Revised versions will be published with an updated Effective Date.

16.2 Binding Effect of Continued Engagement: The Client’s continued engagement, payment, or communication with SJP following any modification constitutes full and binding acceptance of the revised Terms.

  1. FINAL CLIENT ACKNOWLEDGMENT & FORMAL RATIFICATION

BY ENGAGING SJP CONSULTANCY, REMITTING FUNDS, OR INSTRUCTING SJP IN ANY CAPACITY, THE CLIENT EXPRESSLY AND UNCONDITIONALLY CONFIRMS THAT THEY HAVE READ, FULLY UNDERSTOOD, AND LEGALLY ACCEPT EACH OF THE FOLLOWING CORE TERMS:

      • ADVANCE PAYMENT & NON-REFUNDABILITY: Full advance payment is mandatory, and all fees are strictly non-refundable under all circumstances (Sections 4.1 & 4.3);
      • LIABILITY LIMITATION: SJP’s total aggregate liability for any claim or loss is strictly capped at GBP £100 (Section 9.1);
      • DOCUMENT PRIVILEGE & NON-DISCLOSURE: SJP possesses absolute discretion to withhold, redact, or refuse disclosure of internal working papers, government receipts, and agency communications (Section 7.2);
      • CHARGEBACK PROHIBITION: The Client is strictly prohibited from initiating credit card or bank chargebacks, and shall incur full indemnity liability for recovery costs (Section 5.3);
      • NO GUARANTEE OF OUTCOME: All services are advisory, facilitative, and provided ‘as-is’ with zero guarantees of sovereign or administrative success (Sections 3.3 & 6.1); and
      • EXCLUSIVE UK JURISDICTION: All contractual and legal disputes are subject exclusively to the law and courts of England & Wales (Section 13).